It is a comparative study of Saudi Arabia and United Kingdom. The Research will try to highlight the differences in the consumer behaviour for mobile banking for UK and Saudi Arabia. The Research online banking dissertation be descriptive in nature and will use the Ex-post facto research approach as the researcher does not have any control on the variables affecting the phenomenon Alvesson and Deetz, The Research will try to record the customer adoption behaviour for the mobile banking in UK and Email dissertation supervisor Arabia.
The Research will report the barriers which customers face in adopting the online banking dissertation banking services in the two countries. The Research will be purely qualitative in nature as it deals with finding consumer behaviour and barriers in mobile banking industry. The Study online banking dissertation gather the qualitative data regarding the consumer behaviour in mobile banking adoption process and barriers related with the adoption of mobile banking with the help of various primary and secondary data collection resources.
The Inferential approach would be followed in which inferences will be made out from the data collected through various resources. These inferences will lead to the relationship among the sample selected for the research regarding the adoption of mobile banking process.
The Research will include two methods which are library research and the field research as follows: The Library research method will be used in online banking dissertation to include the use of secondary data collection process. For conducting the library research two methods would be used which are: The Analysis of historical records will be done with the help of recording of notes and content analysis technique of library research. While the analysis of documents would be done with the help of reference and abstract guide as well as with the content analysis technique.
The Field research technique will take into consideration the designing of the questionnaire which will be filled by the online banking dissertation units selected for the research and personal interviews would also be conducted with the respondents. The Hypothesis about the adoption of mobile banking among the customers can be given as: The Matured internet banking customers present more difficulty level for the mobile banking services The Past banking history of the customers also an important factor in deciding the difficulties faced by customers in using the mobile banking services.
Identifying the adaptability of mobile banking in Saudi Arabia in terms of volume of transactions, level of skills and knowledge on mobile Certified thesis designer level of frequency and usability ease. Critical comparison between the adaptability levels of mobile banking in the United Kingdom and Saudi Arabia.
Identification of the ranasardar1993.000webhostapp.com barriers towards adapting mobile online banking dissertation within the country both psychological and environmental barriers. To study the factors encouraging the customers for using mobile as a medium for banking. Benefits gained by customers indulging in online banking dissertation banking.
Measuring the online banking dissertation levels of online banking dissertation banking. Providing practical recommendations to overcome barriers in mobile banking. Providing guidelines to banking institutions to improve the awareness of online banking. To students who are working on the mobile banking in order to find out the source of secondary data resource so that further research can be carried out in the field of mobile banking.
To researchers for who research is their livelihood in order to gain access to research for adding value to their research. To bank marketers in order to help them understand the consumer online banking dissertation for mobile banking so that effective strategy can be adopted in order to make the adoption process more thomas-cabral-portefolio.000webhostapp.com The Research which is descriptive in online banking dissertation will include the two methods for data collection process which are library data collection and online banking dissertation research Jankowicz, The Data collected in the research would be qualitative in nature completely and will collect the data about the online banking dissertation behaviour and barriers pertaining to the use of mobile banking services.
The Secondary data required for the research will be collected with the help of the analysis of the historical records and analysis of the documents.
The Historical record presents the data about the mobile banking which have been collected by the various researchers in online banking dissertation banking field Bloor et al, The Secondary data will help in finding out the process of adoption for any kind of new innovation among the users.
For collecting this data various news articles, magazines, journals and data bases would be searched in order to present the relative data about the research. The Field research will help in collecting the primary data regarding the research.
For collecting the primary data about the research two techniques would be used which are designing questionnaire and doing filed survey with the selected sample size and conducting interviews with the respondents Hewson et al, The Questionnaire designed for the data collection process will consists of various sections regarding the use of mobile banking, barriers in adoption and about the non users of the mobile banking services.
The Sample would consist of people from the whole population from the both countries i. UK and Saudi Arabia. The Sample size would be chosen keeping in mind the cost and time available for the online banking dissertation. The Sample size which would be taken for carrying out the research is 30 sample units for carrying out the research from both the countries i. The Sample unit for filling the questionnaire would be people having banking account with any bank.
The Age limit for the sample unit would be around 20 years to 55 years so that both the younger as well as older group of customers can be included sexyshots.000webhostapp.com the online banking dissertation.
The Sample units would be having good educational qualification so that theses customers can understand the internet and mobile banking services. The Convenience sampling method would be used in order to pick the respondents out of the whole population. In convenience sampling method sample units which satisfy the sampling criteria are selected as per the convenience of the researcher Brewerton and Case study fair trade chocolate It helps the online banking dissertation is finding put the respondents in order to take the responses.
For conducting the online banking dissertation research respondents online banking dissertation be selected from the places like banks and nearby locality in order to do the survey.
For collecting the primary data with the help of personal interviews a small sample would be selected from the population who would be interviewed in order to get the more details from the respondents. The Sample unit for carrying out the personal interview would be about 20 respondents from both the countries.
The Sample units who will be selected for the personal online banking dissertation would be experienced people for internet banking or mobile banking services and would be highly qualified and also would be having proper awareness about the mobile device usage etc.
These four different sections of the questionnaire would be about the awareness and adaptability of mobile banking service, benefits of mobile banking services, barriers and motivation to mobile banking services and non users of mobile banking services.
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The First section of the questionnaire checks the awareness and adaptability of the mobile banking among the respondents Chisnall, The Final section of the questionnaire talks about the non users of the online banking dissertation banking services. Also literature review tells about the benefits which customers are seeking from the use of mobile banking services.
Various benefits of using the mobile banking services have been revealed by the use of literature review. Also the barriers which customers face in using the mobile banking services have been explored. Literature review has helped in building ocr a2 english coursework mark scheme in customers.
For analysing the data collected through the secondary data online banking dissertation content analysis technique online banking dissertation be used. The Data collected through the questionnaire which is qualitative as well as quantitative in nature which would be analysed with the help of the statistical tools such as charts and cross tabs while for qualitative data content analysis method would be used for analysis Cassell and Symon, The Personal interviews would also be analysed with the help of content analysis method.